Privacy Policy
At Enixcare Limited, we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy outlines how we collect, use, store, and safeguard your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect and process personal data—including names, contact details, and care-related information—solely for the purpose of delivering and managing our supported living and care services.
Our lawful basis for processing your data includes:
- Your consent
- Our legitimate interests in providing care and managing our operations
- Compliance with our legal and regulatory obligations
Your information may be used to:
- Develop and manage individual care and support plans
- Communicate with you or your representatives
- Improve our service delivery
- Comply with regulatory requirements from relevant authorities
We do not sell or share your personal information with third parties, except where required by law or where it is essential for delivering your care.
All personal data is stored securely, and we retain it only for as long as necessary to fulfil the purposes it was collected for, or as required by law.
Your data rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where appropriate
- Object to or restrict how we use your data
To exercise any of these rights or for any queries regarding your data, you may contact us at:
Enixcare Limited, enquiries@enixcare.co.uk, Tel: +441234 342917.
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If you have any concerns about how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).